Shipping Policy
Last updated: 26 October 2026
Everything you need to know about how we make, pack and deliver your personalised PrintsBazar order, from shipping charges and delivery times to tracking and what to do if something goes wrong in transit.
1. Shipping charges
FREE
on orders of ₹499 or more
₹59
flat charge on orders below ₹499
The order value is your cart total before any coupon discount. Shipping charges are always shown at checkout before you pay. There are no extra charges for Cash on Delivery.
2. Where we deliver
We deliver to addresses across India through trusted courier partners. We don't ship internationally at the moment. Enter your pincode on any design page or at checkout to see the delivery estimate for your address.
3. Production time
Every product is made to order with your photos and text. Once your order is confirmed, we review your artwork, print, finish and quality-check it, and pack it securely. This takes 1–3 working days (Monday to Saturday, excluding public holidays) before your order is handed to the courier.
During festivals and sale periods, production can take a little longer. If we expect a delay, we'll let you know.
4. Delivery times
After dispatch, courier transit times are usually:
| Delivering to | Business days |
|---|---|
| Delhi NCR, Mumbai, Pune, Bengaluru, Haryana, Punjab and most of Gujarat | 3–5 |
| Uttar Pradesh, Rajasthan, Madhya Pradesh, Telangana, Andhra Pradesh, Karnataka, Tamil Nadu and Kolkata | 3–6 |
| Himachal Pradesh, Uttarakhand, Kerala, Odisha, West Bengal, Bihar, Jharkhand and Chhattisgarh | 4–8 |
| Jammu & Kashmir, Ladakh, Assam and the Northeast | 6–10 |
The estimate shown for your pincode at checkout includes production time. Delivery dates are estimates, not guarantees. Courier delays, weather, strikes, public holidays and remote locations can sometimes add a few days.
5. Tracking your order
You'll receive an order confirmation email with your order number. To check progress at any time, go to Track Order and enter your order number and email address. Your order moves through these stages: Order Received, Confirmed, Artwork Review, Printing, Packed, Shipped and Delivered.
If you have an account, all your orders are listed on your account page. For courier tracking details once your parcel has shipped, message us on WhatsApp.
6. Packaging
Acrylic needs care in transit. Every piece is wrapped in a protective film, cushioned and packed in a sturdy box to keep it safe on the way to you. Please peel off the protective film on both sides of acrylic prints after unboxing to reveal the glossy finish.
7. Delivery address and failed deliveries
Please double-check your address, pincode and mobile number at checkout. The courier may call you to arrange delivery. If you notice a mistake, contact us right away. We can update the address only before your order is shipped.
The courier usually attempts delivery more than once. If a parcel can't be delivered because the address was incorrect or incomplete, no one was available, or the delivery was refused, it's returned to us. We'll contact you to arrange re-delivery, and the shipping cost for re-delivery may be charged.
8. Damaged or missing parcels
If your parcel looks damaged when it arrives, you can refuse delivery or ask the courier to note the damage. If your product is damaged or something is missing, contact us within 7 days of delivery with your order number and photos, and we'll send a free reprint or refund. See our Return & Refund Policy for details. If your tracking shows “Delivered” but you haven't received the parcel, tell us within 48 hours so we can raise it with the courier.
9. Questions about delivery
We're here to help, Monday to Saturday, 9 AM – 7 PM:
- WhatsApp / Phone: +91 8969179285
- Email: hello@printsbazar.in
This policy is part of our Terms & Conditions.